The Quality Assurance Specialist is responsible for assisting with the assurance of high-quality services, by fostering consistent and productive quality management practices through program policy, forms, licensing, audits, investigations, and employee training. Track and report on service quality.

• Assist in the development of program procedures to ensure program quality.
• Oversight of Program Licensing, Policies and Forms for 245D and other services as requested.
• Conduct audits to ensure program and training quality.
• Conduct program related investigations.
• Provide orientation and annual training to staff and conduct a variety of employee trainings.
• Coordinate processes to ensure Provider Enrollment requirements are met and maintained.
• Other Duties