New Ulm Area Chamber of Commerce

SENIOR CUSTOMER SERVICE REPRESENTATIVE

Posted: 09/04/2024

Citizens Bank Minnesota, New Ulm main office, is looking for a high performing Senior Customer Service Representative who loves working with people and has great attention to detail to take care of clients. The selected candidate will be responsible for Delivering the Ultimate Experience by developing positive relationships with new and existing clients, while excelling in a variety of responsibilities. This is an outstanding opportunity to join a trusted financial institution. If you are an upbeat, positive candidate who works well in a team environment with the ability to seamlessly adapt to change, this is a career worthy of consideration. 

Job Responsibilities:

  • Processing of daily financial transactions
  • Opening new accounts
  • Promoting products
  • Providing first call resolution via telephone and electronic correspondences 
  • Seeking optimal solutions for client satisfaction
Qualifications:
  • High school diploma or equivalent
  • Computer and mathematical skills
  • Cash Handling experience beneficial but not required
  • Customer service experience beneficial but not required 
 Benefits:
  • Full Time
  • Competitive Wage
  • Comprehensive Benefits package including health, dental, vision, and life insurance
  • Short- and Long-Term Disability
  • 401k Plan 
  • Paid Time Off
To apply online, please click HERE 
 
Citizens is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, age, gender, religion, national origin, genetic information, protected veterans’ status, sex, sexual orientation, gender identity, disability status, or any other status protected under federal, state or local laws.