New Ulm Area Chamber of Commerce

MORTGAGE LOAN SERVICING & PROCESSING SPECIALIST

Posted: 10/05/2026

Mortgage Loan Servicing & Processing Specialist
Salary:
$24-$32
 
Description:
Citizens Bank Minnesota is looking for a high performing Mortgage Loan Servicing & Processing Specialist who loves working with people and has great attention to detail to take care of clients. The selected candidate will be responsible for Delivering the Ultimate Experience by developing positive relationships, while excelling in a variety of responsibilities. This is an outstanding opportunity to join a trusted financial institution. If you are an upbeat, positive candidate who works well in a team environment with the ability to seamlessly adapt to change, this is a career worthy of consideration. We are willing to accommodate the timeline for the right candidate to finish their education.
 
Job Responsibilities:

  • Ensure daily accurate reporting of Freddie Mac loans including payments, payoffs and new loans.
  • Complete Freddie Mac monthly account reconciliation and monthly delinquency reporting.
  • Prepares for and verifies the escrow analysis process for all loans and provides necessary
  • documents to client monthly. 
  • Disburses payments from escrow accounts, in a timely matter, including homeowner’s insurance, flood insurance, property taxes, and PMI. 
  •  Provide monthly private mortgage insurance reporting.
  • Responsible for tracking all residential homeowners’ insurance (escrowed and non-escrowed) and tracking commercial escrowed policies.
  • Scan and index documents into Synergy.
  • Annually verify taxes on all properties are current.
  • Assist the loan processing team with processing and closing loans for the sale into the secondary market, in-house portfolio loans and Home Equity Lines of Credit (HELOC) for the bank’s portfolio.
  • Assist the loan processing team with consumer real estate mortgage renewals and HELOC extensions.
 
Qualifications:
  • High school diploma or equivalent
  • Computer and mathematical skills
  • Oral and written communication skills
  • Customer service experience beneficial but not required
  • Loan processing experience beneficial but not required
  • Banking experience beneficial but not required
  • Experience with legal docs beneficial but not required
 
Benefits: To learn more and to apply online, please visit: https://recruiting.paylocity.com/recruiting/jobs/Details/4557454/Citizens-Bank-Minnesota/Mortgage-Loan-Servicing-Processing-Specialist
 
Citizens is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to: race, color, religion, sex, national origin, age, pregnancy (including childbirth, lactation and related medical conditions), mental or physical disability, and veteran status or any other classifications protected by federal, state or local law.