Job Description
 
Join a dedicated team working to support, engage, and grow New Ulm’s vibrant business community. The New Ulm Area Chamber of Commerce’s mission is to encourage economic growth by supporting our members through business development, networking, education, advocacy, and access to valuable resources.
 
This role is ideal for someone ready to immerse themselves in the community, develop long-lasting relationships with local business leaders, and contribute to making New Ulm an even better place to live, work, and visit. Supported by a team of staff, board members, and volunteers, you’ll be part of a collective effort to make a meaningful impact.
 
The Business Services Manager plays a key role in ensuring smooth operations, managing administrative functions, and supporting the Chamber’s members and programs. Reporting directly to the President/CEO, this position is integral to the success of the organization.
 
 
Key Responsibilities
 
General Operations & Stakeholder Engagement

• Build and maintain strong relationships with members, committees, board members, and community stakeholders.
• Serve as a professional liaison between committees, Chamber members, and the Board of Directors.
• Handle confidential information with discretion and respond promptly to member requests.

• Perform accounting functions, including invoicing and bookkeeping, with proficiency in QuickBooks and Excel, ensuring accuracy and attention to detail.
• Manage the Chamber’s membership database (ChamberMaster), ensuring up-to-date member information and providing training and support as needed.
• Oversee the onboarding of new members and provide consistent, detail-oriented member support.
• Rental management (2^nd floor of Chamber building).

• Assist with planning and executing events that foster community engagement and support Chamber objectives.

• Take on other tasks and responsibilities as assigned by the President/CEO.

• Two or more years of experience in office management, bookkeeping, marketing, communications, or a related field.
• Proficiency in QuickBooks, Microsoft Office (Word, Excel, PowerPoint, Outlook), and web-based tools (e.g., Constant Contact, Canva, WordPress).
• Strong organizational, time management, and multitasking skills, with a keen eye for detail and accuracy.
• Exceptional verbal and written communication abilities.
• A self-starter with a positive, professional attitude and the ability to handle interruptions and adapt to shifting priorities.

• Hours: Monday–Friday, 8:00 AM–5:00 PM, with occasional nights and weekends for events.
• Paid Time Off: Two weeks PTO upon hire, plus nine paid holidays.
• Retirement: 3% matching contribution.
• Compensation: Full-time, hourly position.