Hot Topics: How to Manage Problem Employees & Handle Difficult People

Dealing with difficult employees is the toughest part of management, but knowing what to say, what to do, and when to do it makes all the difference.

This is why the New Ulm Area Chamber of Commerce is proud to announce that nationally recognized management expert Glenn Shepard will be presenting the SHRM accredited Masterclass “How to Manage Problem Employees & Handle Difficult People” for us on September 23 from 10:00 – 11:00.

Before the class, all attendees will receive an interactive 21-page Leadership Learning Guide to follow along with Glenn during the live presentation. After the class, all attendees will receive a customized Certificate of Completion with the SHRM certification number for Continuing Education credit.

Tuition is $197 for the public, but this special training is provided for Free for chamber members as an added benefit of membership. Earlybird registration is now open at

https://attendee.gotowebinar.com/register/502250772121003355

FAQ’s

What Are the Learning Objectives?

To help managers move beyond simply supervising employees to effectively leading people, influencing behavior, and creating a culture of excellence that people want to be a part of.

Who Should Attend?

Working professionals who are currently in a leadership position or may be in the future.

Are There Prerequisites for This Class?

No. This contains MBA level management and leadership material but is taught at a level that anyone can relate to. You don’t need a business degree (or any degree) to attend.

What Kind of Companies Attend?

Over 100,000 companies have attended nationwide, including larger organizations such as Ford, Dell, GM, FedEx, and even the FBI and CIA, but most attendees work for small or midsize organizations.