Building Amazing Customer Relations Workshop
You know what good customer service feels like when it happens, but do you know how to plan for it? Join us during National Small Business Week when a representative from the Better Business Bureau of Minnesota & North Dakota will talk about a research report entitled "The 5 Gestures of Trust" and how it can help you create positive relationships with your customers as well as provide a framework for evaluating complaints and creating better policies. This is an interactive presentation that will allow you to put your new knowledge into practice right away.
Click here to register: https://mnsbdc.ecenterdirect.com/events/signup/10847
Event takes place in the MSU Strategic Partnership Center. Park in the rear of the building and use rear entrance.
Click here to register: https://mnsbdc.ecenterdirect.com/events/signup/10847
Building Amazing Customer Relations W...
Date and Time
Monday May 6, 2019
11:30 AM - 1:00 PM CDT
Monday, May 6
11:30am-1pm
Location
Small Business Development Center
424 N. Riverfront Dr., Suite 210
Mankato, MN 56001-780
Fees/Admission
FREE
Contact Information
507-389-8875