Eyewear Specialist

Posted: 08/06/2023

We are seeking a positive, high-energy candidates who love to interact with people. We are a highly reputable optometric practice which strives to provide our patients with the area's highest quality of eye care through service, education, and technology. The candidates must be pleasant, professional, dependable, punctual and love the latest eyewear trends. Computer, communication, and multi-task skills are a must! We provide on-site paid training that will lead to certification within our industry. We provide competitive benefits and salary with experience, health and dental benefits, vision coverage, vacation, sick, holiday, 401k, and incentive program. If you desire to have a stable, rewarding career in a faced-paced environment, where hard work and quality performance are rewarded, than this is the job for you. Act as an example to all team members in your department and throughout the practice; know and follow the company’s policies, be proficient in all areas of the optical department; create efficiencies and procedures within the department and the practice which will create a better experience for the patients and better atmosphere and work environment for the employees; work as an optician with consistently high capture rate; understand and be fully functional with all software products necessary for the position as well as optical equipment; be a positive representative of Administration to the department and positive role model. Essential Skills and Abilities: Exceptional communication and interpersonal skills. Leadership skills to create a unified team with high morale. Diplomatic approach to customer or staffing issues. Personable and empathetic with patient’s needs and concerns. Team-oriented and ability to work as a team leader under sometimes stressful conditions. Ability to manage multiple tasks simultaneously. Highly motivated. Well organized and attention to detail. Problem solver, analytical skills. Present friendly, caring manner which reflects positively on the practice and puts patients at ease. Computer literate, i.e., Compulink, Microsoft Word, Excel, etc. RESPONSIBILITIES: Opticianry Duties Provides patient with key technical information to assist them in making their eyewear selection. Perform measurements of frame and lens specifications. Proper documentation of all ordering information on patient’s chart. Place orders for frame and lens fabrication with approved optical laboratories. Maintains supply inventory for repairs / replacements & tools. Order and return frames as needed, replacing sold / outdated items Notify customers when glasses have arrived. Verification of orders received from optical laboratories. Consult with patient to resolve eyewear problems / concerns. Perform customer maintenance on eyewear as requested Awareness of insurance rules, payer responsibilities and patient responsibilities. Know your resources to obtain the right answer, process claim billing Appropriate coding of services offered to maximize the facilities reimbursement. Keep abreast of current fashions, styles and trends Keep updated on continuing education for new product, product recall and optical options